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Returns & Refunds

We accept returns under the following conditions:

If you ask for an exchange in case of a problem of size or color: we accept returns without time limit. You will first have to pay the cost of return, once your return inspected and validated, we will ship a new item according to your request and we will apply a credit for a free delivery and available for a future order.

If it's a simple return, you have in accordance with French law a period of fourteen calendar days to exercise your right of withdrawal without having to justify reasons or to pay penalties, except, where applicable , return fees.

Conditions to respect:

  1. The article must be complete and in its original packaging
  2. The article must not show signs of wear

Steps to follow:

  1. Make your return request from the dedicated page by clicking here
  2. Fill out the form with the reason for the return, the choice as to the resolution of the return (refund or exchange). You can include photos if needed.
  3. Waiting to receive our instructions for the return
  4. Return the item(s) to the address indicated
  5. Wait for us to receive and inspect the item(s).
  6. It's done : We will ship a new item or refund your order.